Making a Will—step by step
Making a Will doesn’t take long and it’s completely free.
This is how it works.
Step 1: Make an appointment
Use our online form to let us know:
- which of our 15 locations you’d like to attend
- which times work best for you (which day and whether you want a morning or afternoon appointment)
- whether you are attending by yourself or with your spouse
- whether you’d also like to make an enduring power of attorney (EPA) at the same time.
We’ll get back to you within 3 working days—but usually much sooner!—with details of your appointment time and what to bring with you. (Note, there is no fee to make a Will, but there is to make an EPA.)
Step 2: Attend the appointment
Visit us to make your Will. This takes about 30 minutes to an hour for an individual, and about an hour for a couple. (Double this time if you’re also making an EPA.)
We'll make and witness your Will at the office during the one appointment, enter the details in our system and send the original Will to our secure, fireproof storage facility.
That’s it. You now have a legal Will (and it supersedes any previous Will you may have made.)
Whenever you want to update it, you can make another free appointment. (For simple updates, we offer express appointments.)
Learn more about:
- Wills—including when you should update your Will
- enduring powers of attorney
- Moneysmart - supporting older Australians
If you have any questions or concerns, please contact us online, or call 1300 360 044.