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  1. Customer complaints annual report 2022–23

    Document PDF 204 KB

    Customer complaints Annual report 2022-23

  2. Customer complaints annual report 2021–22

    Document PDF 173 KB

    Complaints Management. Customer Complaints Annual Report 2021-22. Complaints Management. Our Complaints Management Framework Section 219A of the Public Service ...

  3. Customer complaints annual report 2020–21

    Document PDF 1 MB

    Customer complaints Annual report 2020-21

  4. Customer complaints annual report 2019–20

    Document PDF 141 KB

    Customer complaints annual report 2019-20

  5. Customer complaints annual report 2018–19

    Document PDF 60 KB

    Customer complaints annual report 2018-19

  6. Term investment account – Product profile

    Document PDF 66 KB

    The Public Trustee of Queensland. Product Profile Term Investment Account. Aims and objectives The Term Investment Account has been established for moneys in th...

  7. Community advocacy and education 2020–2022

    Document PDF 5 MB

    Community advocacy and education 2020-2022

  8. Proposed fees and charges reform for key services – Deceased estates services

    Document PDF 2 MB

    Fees and charges

  9. Preventing financial elder abuse – Fact sheet

    Document PDF 5 MB

    Preventing financial elder abuse – Fact sheet

  10. Considering Human Rights in Decision Making: Evaluation of the Introduction of Structured-Decision Making Framework in the Public Trustee Queensland

    Document PDF 563 KB

    Considering Human Rights in Decision Making: Evaluation of the Introduction of Structured-Decision Making Framework in the Public Trustee Queensland